GDPR Policy
What is personal data?
All information that can be used to identify an individual person is defined as personal data. It comprises the most basic information, such as a name and contact information, but also information about previous orders, IP number and other information that in one way or the another can be linked to a person.
When do we handle your personal data?
Vitanutrix collects and handles your personal data when you contact our support or visit our website. The information we collect is needed in order to provide you with our services and to offer you as good an experience as possible.
Wich personal data do we collect?
Please find below the personal data that is collected by Vitanutrix and managed in connection with a visit to our website.
E-mail address (when you register to our newsletter)
IP address and information about your use of the Vitanutrix website.
When you have a dialogue with us or you contact us for support, we save necessary information that can simplify and improve our service and support. The information we save depends on the extent of the current matter. Below you can find a list of the information we save on our website:
Name of contact person.
Phone number.
E-mail address.
Payment information.
Information about your purchase.
Other possible information that a client gives us in connection with a purchase (for example, delivery information).
Why do we handle your personal data?
Vitanutrix handles your personal data with the purpose of:
fulfilling our obligations to you as a client, such as implementation of a purchase, invoicing, delivery and support.
handling customer relations and providing our services.
leaving relevant information by post, email, phone and text message
giving you relevant information and customised offers in newsletters and on the website.
improving our customer relations, for example the development of services, products and functions.
preventing fraud and performing risk management..
following the applicable legislation, such as accounting laws.
For how long do we save your personal data?
Your personal data is saved only to fulfil the purposes for which they were once collected. The personal data is saved for a maximum of 24 months from the last date you were in touch with Vitanutrix, for example to place an order or to contact our customer services. In case of a legal obligation, the information can be stored for a longer time. To get your personal data deleted, you can at any time contact Vitanutrix and we will ensure that the information is deleted within 24 hours. We might not be able to delete certain information that might exist on invoices, due to accounting laws.
To whom do we hand out your information?
Vitanutrix may hand over your personal data to a third part, such as a Vitanutrix group company, other business partners and to suppliers of payment cards and communication services. The data we hand over may only be used by our partners with the aim of delivering our service. The handover of personal data to a third part is carried out with strict restrictions. Vitanutrix will never resell your data. The personal data may also be handed out to a third part if it is required in order to obey current laws.
How do we protect your data?
You can always feel safe when you give your personal data to us. Vitanutrix will always protect your personal data against undue access, changes and deletion. All personal data is saved in a database that is protected by authority controls, encryption and a firewall.
Our responsibility – your rights
Vitanutrix AB is responsible for handling your personal data in accordance with current laws. On your own demand or initiative, we will correct, delete or complete data which are detected as an error, incomplete or misleading. You have the right to demand a transcript of the personal data we handle, and you may at any time contact us to get your information deleted or changed. You may also contact us to limit the use of your personal data so that it only can be handled for certain restricted purposes.
Cookies
When you visit Calibreath.se, we use so called “cookies” to facilitate and to improve your experience. A cookie is a small text file that is saved on your computer. We use it to collect data in connection with a visit to our website. We do this for different administrative purposes, such as monitoring the performance of the website, and improving the usage of the site, the layout, and the navigation. The first time you visit one of our websites, you are asked to accept this.
Changes
We may update this policy if our conditions, or our way of handling personal data, changes. The latest version will always be available here on Calbreath.se/gdpr.
Contact information
Please contact us if you have any questions regarding this policy, the handling of your personal data, or if you would like to request a transcript. Send us an email to info@calibreath.se or contact our customer service.